Talk to a Product Specialist
Support
Billing
Resources
Login
Talk to a Product Specialist
Support
Billing
Resources
Login
Talk to a Product Specialist
Support
Billing
Resources
Login
Talk to a Product Specialist
Support
Billing
Resources
Login
Zoho Desk
Zoho Desk
Zoho Desk
Zoho Desk
Integration Type
Client Add-in with Events
Add-in Classification
Standard
Product / License Type
Unite
Application Information
Manufacturer
Zoho Desk
Application
Zoho Desk
Market
Help desk
Supported Features (related to latest supported release)
Address Book Search
Caller details preview
Pop contact in edit mode
Additional features
Live Mode
Click to dial via Telogix
Manual screen pop
Automatic call activity logging
Integration with Notes
Cached Mode
Click to dial via business application
Auto screen pop
Manual call activity logging
Add contact
Additional Features
When making or receiving a call to or from a CRM contact, a business card view of the contact is presented within Zoho Desk. Calls made or received are automatically logged in Zoho Desk and can be viewed in the call logs. Follow-up activities can be added at the end of every call from Zoho DeskConsult transfer not supported.
Notes / Advisories
Not supported on Operator / Attendant clients. Supported on Zoho domains .COM, .EU, .IN and .AU. Cannot be used in conjuction with the Zoho CRM Add-in. Zoho Phonebridge is only supported on Chromium-based browsers.
If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.
Other Information
Operating System
Windows
Installation Options
Optional
Product
Telogix Connector v4
References
Zoho Desk (https://www.zoho.com/desk/)
Integration Type
Client Add-in with Events
Add-in Classification
Standard
Product / License Type
Unite
Application Information
Manufacturer
Zoho Desk
Application
Zoho Desk
Market
Help desk
Supported Features (related to latest supported release)
Address Book Search
Caller details preview
Pop contact in edit mode
Additional features
Live Mode
Click to dial via Telogix
Manual screen pop
Automatic call activity logging
Integration with Notes
Cached Mode
Click to dial via business application
Auto screen pop
Manual call activity logging
Add contact
Additional Features
When making or receiving a call to or from a CRM contact, a business card view of the contact is presented within Zoho Desk. Calls made or received are automatically logged in Zoho Desk and can be viewed in the call logs. Follow-up activities can be added at the end of every call from Zoho DeskConsult transfer not supported.
Notes / Advisories
Not supported on Operator / Attendant clients. Supported on Zoho domains .COM, .EU, .IN and .AU. Cannot be used in conjuction with the Zoho CRM Add-in. Zoho Phonebridge is only supported on Chromium-based browsers.
If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.
Other Information
Operating System
Windows
Installation Options
Optional
Product
Telogix Connector v4
References
Zoho Desk (https://www.zoho.com/desk/)
Integration Type
Client Add-in with Events
Add-in Classification
Standard
Product / License Type
Unite
Application Information
Manufacturer
Zoho Desk
Application
Zoho Desk
Market
Help desk
Supported Features (related to latest supported release)
Address Book Search
Caller details preview
Pop contact in edit mode
Additional features
Live Mode
Click to dial via Telogix
Manual screen pop
Automatic call activity logging
Integration with Notes
Cached Mode
Click to dial via business application
Auto screen pop
Manual call activity logging
Add contact
Additional Features
When making or receiving a call to or from a CRM contact, a business card view of the contact is presented within Zoho Desk. Calls made or received are automatically logged in Zoho Desk and can be viewed in the call logs. Follow-up activities can be added at the end of every call from Zoho DeskConsult transfer not supported.
Notes / Advisories
Not supported on Operator / Attendant clients. Supported on Zoho domains .COM, .EU, .IN and .AU. Cannot be used in conjuction with the Zoho CRM Add-in. Zoho Phonebridge is only supported on Chromium-based browsers.
If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.
Other Information
Operating System
Windows
Installation Options
Optional
Product
Telogix Connector v4
References
Zoho Desk (https://www.zoho.com/desk/)
Integration Type
Client Add-in with Events
Add-in Classification
Standard
Product / License Type
Unite
Application Information
Manufacturer
Zoho Desk
Application
Zoho Desk
Market
Help desk
Supported Features (related to latest supported release)
Address Book Search
Caller details preview
Pop contact in edit mode
Additional features
Live Mode
Click to dial via Telogix
Manual screen pop
Automatic call activity logging
Integration with Notes
Cached Mode
Click to dial via business application
Auto screen pop
Manual call activity logging
Add contact
Additional Features
When making or receiving a call to or from a CRM contact, a business card view of the contact is presented within Zoho Desk. Calls made or received are automatically logged in Zoho Desk and can be viewed in the call logs. Follow-up activities can be added at the end of every call from Zoho DeskConsult transfer not supported.
Notes / Advisories
Not supported on Operator / Attendant clients. Supported on Zoho domains .COM, .EU, .IN and .AU. Cannot be used in conjuction with the Zoho CRM Add-in. Zoho Phonebridge is only supported on Chromium-based browsers.
If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.
Other Information
Operating System
Windows
Installation Options
Optional
Product
Telogix Connector v4
References
Zoho Desk (https://www.zoho.com/desk/)
Your questions answered.
We'll do our best to answer your most frequently asked questions.
Still have questions?
We have answers and love to chat!
Can we keep our original number?
How does your installation work?
Will this system allow me the freedom to work from home?
Your questions answered.
We'll do our best to answer your most frequently asked questions.
Can we keep our original number?
How does your installation work?
Will this system allow me the freedom to work from home?
Your questions answered.
We'll do our best to answer your most frequently asked questions.
Still have questions?
We have answers and love to chat!
Can we keep our original number?
How does your installation work?
Will this system allow me the freedom to work from home?
Your questions answered.
We'll do our best to answer your most frequently asked questions.
Can we keep our original number?
How does your installation work?
Will this system allow me the freedom to work from home?
Sign up to stay connected! Join our email list today!
Phone Service Built for Business℠
©2024 TELOGIX, LLC
Sign up to stay connected! Join our email list today!
Phone Service Built for Business℠
©2024 TELOGIX, LLC
Sign up to stay connected! Join our email list today!
Phone Service Built for Business℠
©2024 TELOGIX, LLC
Sign up to stay connected! Join our email list today!
Phone Service Built for Business℠
©2024 TELOGIX, LLC